Are you curious about how do your purchase orders go through at Zacoo?
After an order is placed on Zacoo by you, the order is streamlined into our system that checks and double-checks quality, from the sourcing to the delivery. Zacoo.com always cares about any item you ordered whether went through to arrive safely at your doorstep.Now,follow me to discover how did your purchase orders go through?
Firstly, let me show you Zacoo’s warehouse
In 2010, Zacoo sets his own warehouse in Zhejiang Province, taking the advantages of sourcing the right product from the vast variety of products market. The warehouse takes up 300 square meters and can hold 100 thousands types of beads and beads supplies.
Sourcing Your Products
While you’re sitting in the comfort of your own office or home to browsing on Zacoo’s huge range of products, our product sourcing specialists already busy selecting the best products from professional manufactures with good reputation and reliability to ensure you get the right products, at the right price, and at the right time, all with you, the customer, in mind.
Zacoo is also plugged into the market news wires for hot new lines, the latest designs, and the best quality and fashion products.
Testing Your Products
Before the products being stored in Zacoo’s warehouse, an exhaustive Q.C. procedure are going to be placed on all products, though our suppliers are all trusted manufacturers of quality items.
Processing your Order
When you “Place an Order,” our service specialists are at spring into action and immediately begin processing your order. They carefully examined your order details and mailed the verified order information to products sorter in Zacoo warehouse. Meanwhile, an email confirmation of your order will have already arrived in your inbox.
Packing Your Products
Zacoo’s packaging and delivery team runs like clockwork. Items are always carefully inspected for any manufacturing and design defects before they’re shipped off to ensure that the item you fell in love with online is the item you receive from our courier.
Tracking Your Products
Once your product leaves our doors, we keep on tracking it until it reaches yours. Zacoo’s customer service team is always working behind the scenes to address your every need and query. We track your shipments real-time, and are available at your convenience to answer any questions, whether by email, live chat, or over the phone. No matter the issue, we’re always here to serve you.