How To Use Coupons

Posted by admin on May 8, 2012 in Zacoo Guide | 0 comments

Coupon is a ticket or document that can be exchanged for a financial discount or rebate when purchasing a product. Zacoo will send coupons for our customs in a irregularly time as a part of sales promotions through mails, magazines, newspapers, or the Internet. Any person who registered in our store or signed for newsletters will receive the coupons.

Here are the pictures showing the procesures about using coupon codes when placing orders.

1. After shopping, go to shopping cart and enter your coupon code in the text area.

2. Coupon code was applied and the system will automatically caculate your cost.

3. Then you can check out your order.

Welcome to Zacoo’s New Wholesale Membership Club

Posted by admin on Apr 12, 2012 in Zacoo Guide | 0 comments

Hello,

We get big promotion and money saving offer now – New wholesale membership Club. It’s also our new wholesale policy.Now follow me to know more about it.

We lunched New Wholesale Membership Club to reward customers from Zacoo websites as well as associated eBay stores.

This membership divided into two kinds of customer grade, general members and wholesale members which are differed based on accumulated past purchase volume.

Please note that, for eBay customers and Zacoo website customer, the date when we begin to accumulate your orders are also different.

Zacoo’s order volume accumulation is from July 7, 2008.

For orders of eBay stores, order volume accumulation is from Mar. 1, 2012.

Visitors and registered customers that don’t meet the requirements of Wholesale Membership can become our General Membership.

Wholesale Membership has three grades of VIP, SVIP and Partner respectively.

Below chart shows the relationship of accumulated past purchase volume and membership grade respectively.

If you meet the requirements of any membership grade, you will be automatically upgrade and receive email notification of membership grade. Or you can send email to sales@zacoo.com and tell our customer specialist to upgrade your membership if you don’t receive the automatic email.

Please make sure that, you can’t see your exclusive wholesale price until you login your account.

For eBay customers, when successfully upgrading your membership, our customer will create an account using your eBay email address on Zacoo website. The only things you need to do are login your new account and change a new password.

Different membership will enjoy different privileges as shown in the below chart.

Interesting in our new wholesale membership system, then come and see detailed principles here:

http://www.zacoo.com/new-wholesale-membership-policy

Zacoo Released New Shipping Policy to Save Your Shipping Cost

Posted by admin on Mar 15, 2012 in Zacoo Guide | 0 comments

It has been long time since Zacoo team workers making all preparations for this Brand-new Free Shipping Policy. This policy will satisfy our customers with different purchasing ability, either a retailer or a wholesaler or even jewelry making fans like you and me.

For simple jewelry makers fans with orders less than $200 and total weight below 2 kilogram, free regular Hong Kong/ Singapore air mail post shipping might be the best choice for you.

Free Hong Kong or Singapore air mail post would is a trustful and experienced carriers with the rate of loss parcel is only 0.5%. But the shipping time is a little bit longer, properly 15-30 working days without tracking number currently. Moreover, for customers within this scope, if you want a fast delivery, you can also pay the maximum of 14.99 for a nominal fee for expedited shipping upgrade.

If you are small retailer or big wholesaler with orders more than $200, you will spend no money on shipping as we will upgrade free expedited shipping for you and choose the best carrier such as UPS, DHL, EMS, YW express etc..

To say it specifically, for shipping destination of United States, Germany, United Kingdom, France, Netherland, Spain, Italy, Belgium, Switzerland, we will select UPS expedited shipping for a fast delivery of 5 to 7 working days.

For other countries excluding the above nice countries, customers with purchasing order volume over $200(excluded $200) can enjoy free EMS or YW express. If your order volume is more than $1000 (excluded $1000), you can enjoy the super fast DHL expedited shipping which needs 5 to 7 working days or even less.

Have I aroused your attention to see detailed information on new shipping policy? It’s the way to keep your wallet fat? Why not!

Follow Zacoo On Pinterest

Posted by admin on Mar 5, 2012 in Zacoo Guide | 0 comments

Hi,
Zacoo opens an account on Pinterest.com. It has lots of advantages if you are a follower of us.Let me explain it in details.

Firstly,As we will release our new arrivals for each month the first time, even earlier than our Zacoo.com website. So you can be the first one to know the latest products and plan ahead of others.

Secondly,followers can enjoy free jewelry designs or ideas regards to necklaces, bracelet, rings and other funny stuffs. All are free and clear picture illustrations where you can repin on your own board or put your ‘TO-do-list’ for better crafts plans.

Besides, the best selling and the most popular products would also be displayed with a clear pictures.

So just repin whatever you like in Zacoo’s Pinterest page. We will post more surprising items and promotions exclusive for you.

Breaking News for 2012 : New Free Expedited Shipping Policy

Posted by admin on Feb 7, 2012 in Zacoo Guide | 0 comments

Good News!!!

We push out New Shipping Policy 2012 to reward our customer for the longtime support on our work.

Compared with the former free shipping policy of worldwide air mail post on any order which takes 15-20 working days to the destination, the temptation and great benefit for this new free expedited shipping policy seems irresistible and unbelievable.

Now if your order totals above $300, you can enjoy free EMS,YW and UPS only taking 3-7 business days for goods arriving to you.

For orders over $500, we offer DHL, TNT, C express only taking 2-4 business days.

With this new policy, you can enjoy the fastest delivery with $ 0 cost. Unbelievable? Then see the details and be the first to experience it!!

Apologetic Letter to Zacoo’s Customers

Posted by admin on Dec 26, 2011 in Big Date | 0 comments

Dear Our Dignity Customers:

Recently we received our customers’ compliance and feedback respect to our negative customer service, the longtime delaying of orders and  wrong items sending etc..

Here we sincerely express our apology for any embarrassment we brought to you.  And with this apology letter, we want to clarify all the misunderstandings and any guesses towards our company.

Zacoo is a honesty company and it puts great effort to provide as many as products in good quality and competitive price as well as reliable and warm customer service. If we disappoint you ,that’s because our company is still young and we are not perfect. In the process of grown into a more stronger company, we are still experiencing something new. So we need your support and tolerance badly especially during the tough time.

We really appreciate the chance that we can explain for any embarrassments and we look forward to having a good communication with our customers.

As November and December is the holiday season and also a hot season for online purchasing.Therefore it may need more days for goods to arrive to you.  We can only help you to choose a reliable international postal service company but still there are lots things out of our control. We needs your patience and understanding.

In addition, we recently are relocating our warehouse from south of China to Beijing, in the north and center of China for the sake of having the most efficient international logistical service and an overall control  from the process of products sourcing, checking, dispatching and management.  It’s really a huge and trivial work and every member in our company has been worked till late night those days.On the one hand, they have to spare their time to do affairs of the new warehouse, on the other hand, they still tried their best to do the routine work to solve the customers various requirement as many as possible.

As the new warehouse has come to an end, everything returns to normal. We will take this lesson and promise to solve all the dissatisfaction in short time.

Have business with Zacoo and we will never let you down !

Have a happy and prosperous year 2012.

Best Regards,

Zacoo Team

Get Close to Zacoo: Joey

Posted by admin on Nov 23, 2011 in Zacoo Team | 0 comments

Zacoo, though involved in beads and beads supplies industry in 2005, has a vigorous post-80s team that is creative, young, professional and approachable etc..

Are you likely to find a kind of expanded “about” page that includes information on individual employees? Yeah, they are dying to meet you too!

This page is all about Joey, a photographer in Zacoo. Grab the best seat and get set to know about him.

Here is a little more about him, in his own words:

Introduce yourself (your name and where you grew up

I am Luo Pengfei, just got an English name by my workmate, Joey. I was born in Yuncheng City, Shanxi Province

Tell us about it (the city/town you live in)

Yuncheng is a city with both beautiful nature scenery and long history. It’s said that it is one of the origin of human being. The history book records stories about Lei Zu, goodness of China, Yu and Shun, the emperor in ancient history.

Name 3 things you never leave home without.

Mobile phone, keys , all-purpose card

What do you do at Zacoo.com?

I am the photograph and responsible for taking photos on our products. Normally I take photos in morning and prettify pictures with photo software like PS, AI etc..

What are your favorites products at zacoo.com?

I like resin beads best especially in floral shape.

Antique brass Tibetan charms are also among my like list.

What’s your goal?

My dream is that one day I can be a good and skillful photography. I’d better own a studio for Children photography.

What are your interests outside the Zacoo?

Listen to the music takes most of my spare times, like Lincoln Park, Avril Ramona Lavigne, May.

Pick 3 words to describe your personal style

Active, Optimistic, Enthusiastic.

Joey’s Fun Facts:

* Joey likes to watch beautiful girls as well as handsome boys. Lol*****

* He eats noodles four times a week.

*He is henpecked by his wife; she wears the pants in that family.

*He is smoldering sexuality. He looks smart in his pink e-shirt. He agrees with that saying.

* He is humorous and makes friends around him happy and joyful.

* He graduated form a military school, but he is not a real solider. He majors in Advertisement and Design. Lol…

Enjoy his picture with me–

Get Close to Zacoo:Eric

Posted by admin on Nov 9, 2011 in Zacoo Team | 0 comments

Zacoo, though involved in beads and beads supplies industry in 2005, has a vigorous post-80s team that is creative, young, professional and approachable etc..

Are you likely to find a kind of expanded “about” page that includes information on individual employees? Yeah, they are dying to meet you too!

This page is all about Eric, a website products editor sitting in front of me. Grab the best seat and get set to know about her.

Here is a little more about him, in his own words:

Introduce yourself (your name and where you grew up)

I am Zhang Qiming, you can call me Eric in English. I was born in Da Qing City, Hei Longjiang Province and I just spent my 20th birthday with my friends.

Tell us about it (the city/town you live in)

Daqing is well famous for its rich resource of oil, while it’s still the city of oil painting. It’s totally two different worlds.

Another feature I want to mention is that our town is located among beautiful lakes and rivers.

Name 3 things you never leave home without.

Mobile phone, wallet and sun glasses.

What do you do at Zacoo.com?

I love work at Zacoo where I can learn lots of knowledge of jewelry industry and improve my ability of communication with others.

Zacoo has more than 100 thousands of products with high quality and competitive price. Yes, they all sourced and purchased by me from different companies. So you know my daily work :>

What are your favorite’s products at zacoo.com?

Acrylic Beads，Crystal Beads ，Porcelain Beads，Pandora Style Beads are my favorites.

What’s your goal?

I want to be the best in purchasing goods in our industry.

Based on my daily work, I think to set up an effective electronic information system is important for our logistical department. It can greatly save labor cost and reduce the mistakes in our work. I hope one day, with this information system, we can monitor the shortages and repurchase them timely, or we could make a quotation to our customers when they make an inquire to us… Wow, the benefit is countless..

What are your interests outside the Zacoo?

I am busy on work but I will spare my time on reading novel, listening to the music and watching movies with friends.

I love Michael Jackson’s dance, Sylvester Gardenzo Stallone’s The Expendable, they make me crazy.

During my spare time, I also take some sports like play badminton and basketball. Like lots of people, my idol is Air Jordan.

Pick 3 words to describe your personal style

Energetic, honesty, trustful, kind hearted.

Eric’s Fun Facts:

*Eric loves to wear sunglasses on sunny days, rainy days, cloudy days…It makes his cool, maybe. There are two pictures below for comparison and you can judge it yourself.

*Eric is generous to his workmates and friends around him.

* Though he is charge of product sourcing, he loves hand making and will make little gifts to his friends and workmates, especially for girls. Lol…

(I am lucky that I saw he made a bracelet for a girl :>)

*Eric is losing on weight to make him more handsome and manhood.

Let’s see pictures of him…

New Company Site, New Expectation and Hope

Posted by admin on Sep 20, 2011 in Big Date | 0 comments

Hi,

Zacoo’s honorable customers, we have a good news to share that is Zacoo just moved to a new office building on September 14th,2011.

Founded in 2004 and started as a specialty beads and jewelry supplies e-retailer in eBay, Zacoo.com has developed as an professional e-commerce platform and offers over 100 thousand types of beads and jewelry supplies across crystal, acrylic beads, lampwork beads, glass beads, pearl, jewelry findings etc.. Seven years’ step by step accumulation has reward Zacoo.com fruitful achievements on all sides.

With the increasing of products lines and brilliant sale performance in overseas market, Zacoo is continuously investing in enthusiastic and professional talents in different department and improving cooperation managemet structure step by step. We now have set up a series of functional departments such as Departments of Overseas Market Developmet, Customers Service, Products, Website Technology and Editors Department. The work member has seen a 10 times growth of before.

Though some are still under constructing, I still can’t wait to show you pictures of our new work environment.

New rooms, new expectations, new hopes…..

bright and spacious working environment…

high active and efficient editorial team and visual design team..

professional and considerable customer service team….

enthusiastic elite sales….

creative and innovative visual design team….

To know more about  Zacoo team members, go and see  Zacoo Team Page.

Get Close to Zacoo:Melody

Posted by admin on Sep 7, 2011 in Zacoo Team | 2 comments

Zacoo, though involved in beads and beads supplies industry in 2005, has a vigorous post-80s team that is creative, young, professional and approachable etc..

Are you likely to find a kind of expanded “about” page that includes information on individual employees? Yeah, they are dying to meet you too！

This page is all about Melody, a sales specialist in charge of jewelry beads and finding in Germany market. Grab the best seat and get set to know about her.

Here is a little more about her, in her own words:

Introduce yourself
My name is Melody. I was born in Mudanjiang City Heilongjiang Province.

Tell us about it
Mudanjiang is a small, beautiful and clean city. There is a famous lake near my hometown, called Jingpo Lake. It is famous for the volcano and the waterfall. The rice and fish there are very delicious.

Name 3 things you never leave home without.
The key, money and telephone are necessary.

What do you do at Zacoo.com?
I am a sales and responsible for a new account, Kreativperlen. I am new in the company, so I’m still learning things.

What are your favorites products at zacoo.com?
I like TS (Tibet silver beads). They are special and unique。

What’s your goal?
I wanna make enough money to make my family and me live a happy and affluent life and to help people and homeless animals.
Travelling all around the world needs money, too.

What are your interests outside the Zacoo?
Recently I like listening to James Hoffman’s songs. They touch me and make me feel relax. My favorite writer is Jin Yong. His novels are classic.

Pick 3 words to describe your personal style
happy, passionate, optimistic

Melody’s Fun Facts:
*Melody, just as her name, is a happy note of Zacoo. Whenever whatever you see her, a sweet smile will always in her face.

* She climbed up the stairs to office even though there is an electric elevator. Please allow me to remind you that our office is in the 20th floor. Ha…

* She loves traveling ,outside sports and finding good place for relaxing. She was admitted to Germany TV plays a few days ago. It talks about life of gays in Germany. She is also a big fan of America Tv plays.

*She is a lovely, kind, tender girl and born in the year of Dragon year in China lunar calendar. Well, the most important thing is that she is single, that means she doesn’t have a boyfriend, she is not getting unmarried…